Joe's Tire
Service Manager - Barnesville Ohio
Full Time • Joe's Tire, LLC
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Benefits/Perks
- Paid Weekly
- Employee Discounts and Perks
- Employee Referral Program
- Career Advancement Opportunities
- Work/Life Balance
Job Summary
As a Service Manager you will be responsible for all vehicles that are in for repair; including the inspection, estimation, and repair process. They will communicate with the technicians, customers, and part supply companies ultimately making sure the appropriate customer service experience takes place.
The Service Manager is primarily responsible for developing and directing a team of Service Technicians and Tire Technicians in their respective job duties. He or She is responsible for holding the team accountable for performing the highest level of service on the vehicle as well as achieving Outstanding Customer Service results. Above all the Service Manager is held accountable for ensuring consistent and clear communication between the shop and the customers. The Service Manager Reports to the Store Leader.
As a Service Manager you will be responsible for all vehicles that are in for repair; including the inspection, estimation, and repair process. They will communicate with the technicians, customers, and part supply companies ultimately making sure the appropriate customer service experience takes place.
The Service Manager is primarily responsible for developing and directing a team of Service Technicians and Tire Technicians in their respective job duties. He or She is responsible for holding the team accountable for performing the highest level of service on the vehicle as well as achieving Outstanding Customer Service results. Above all the Service Manager is held accountable for ensuring consistent and clear communication between the shop and the customers. The Service Manager Reports to the Store Leader.
Responsibilities
- Meet or exceed Joe's Tire performance standards for quality and speed of service for our customers.
- Ensure all diagnostic procedures are followed and appropriate recommendations are given to the customers.
- Enforce with all employees that the customer is our highest priority so that our integrity will never be questioned.
- Evaluate the performance of the Service Technician and Tire Technician staff.
- Builds and maintains a team effort consistent with the goals of the company.
Qualifications
- High school diploma or GED required
- Previous role in Guest facing jobs is required.
- Valid state-issued driver’s license and clean driving record are required
- At least two years of experience as an automotive service writer or service advisor is preferred. Experience as an automotive service manager is preferred
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Join the Team!
Compensation: $16.00 - $18.00 per hour
The OTAA is a statewide trade association representing the legislative interests of Ohio tire and automotive companies. We provide a forum for the discussion of important topics and issues facing Ohio’s tire industry. In addition, we provide training opportunities and other services to help our members improve the daily operation of their businesses. The OTAA represents the leading tire and automotive suppliers in the great state of Ohio, the birthplace of the tire industry. Will you join us today?
Our Mission: We are dedicated to protecting the legislative interests of Ohio tire and automotive suppliers and providing resources to our members.
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Flexible Scheduling
Opportunity For Career Advancement
Competitive Compensation